Telecom Startups

Automate, integrate, and digitalize your business processes with Hydra's flexible, open OSS/BSS solution and services
Hydra provides the complete OSS/BSS platform to resolve all the challenges a multiservice telecom provider has to deal in with terms of billing processing and delivering services

What challenges are you facing?

  • Need to overtake competitors quickly
    • Time-to-market is essential
    • Flexible and futureproof solution is needed
    • No time and resources for in-house development
  • Limited budget
    • Cost-effective solution is required
    • Ability to start with MVP and add other OSS/BSS components later
    • Need for best practices
    • Pay-as-you-grow licensing model necessary
  • Need for best practices
    • Out-of-the box marketing features are needed: promotions, bundles, flexible charging schemes, etc.
    • No self-care
  • Manual business processes
    • Manual provisioning
    • Limited or missing self-care portal

Create New Offers Quickly and Market Them Efficiently

  • New Products
    • Introduce triple play and quad play bundles: data+TV/OTT+telephony+mobile
    • Billing System Software for ISP and Telco
    • Plans with quotas / FUP
    • Quota extension
    • Plans with time intervals
  • Marketing Tools
    • Paid extras
    • Contract plans
    • Individual offers
    • Limited time offers
  • Self-Care Portal
    • Subscription management
    • Online payments
    • Recurring payments with credit card
    • Recurring payments with Direct Debit
    • Download of invoices
    • Troubleshooting

Streamline and Automate Your Business Processes

Streamline and Automate Your Business Processes

  • End-to-End Automation
    • From lead to cash
    • Orchestration of all OSS/BSS components
    • Online activation of new customer
    • Non-linear workflow
    • Mixing of human steps with automated steps
    • Watching and scheduling of your technicians
  • Easy to Change
    • BPMN 2.0 compatible visual process editor
    • Rapid web form builder
    • Collection of Process Metrics
    • Multiple versions of the same BP working simultaneously
    • Step-by-step process execution wizard
    • Tailor-made interfaces for your specific process
  • Paperless Processes
    • Issuance of electronic work orders in technician's mobile app
    • Collection of e-signature from customers
    • Same day customer connection
    • QA of field works using photos
  • Best Practices Library
    • Huge experience of implementing BPs for wired and wireless ISPs.
    • Collection of best practices from our customers: new customer connection, price plan upgrade, technology upgrade (FTTB→GPON, WiMAX→LTE, Wireless→Wired), contract renewal, and automated dunning.
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Recommended OSS/BSS Components

Billing System
Rating, charging, invoicing, payments
Hydra OMS
BP automation, embeddable widgets for CRM and Helpdesk, order database
Hydra FSM
Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points (incentive program)
Product Catalog
Products, plans, services, discounts, bundles & promos
Provisioning & Mediation
Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms

How We Resolve Your Challenges

  • Data import to Hydra Billing
  • Integration between Provisioning and Network (BRAS, NMS, ACS…)
  • Process automation based on best practices of industry leaders
Why Hydra
We bet you 10-to-1 that Hydra Billing System for ISP and telecommunication companies addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.
Hydra has all the benefits of an out-of-box solution:
Ready-to-use price plans
Standard marketing automation solutions
Pre-integrated popular equipment, software and services
Hydra flexibly adapts to the specifics of your business:
Changing of business logic at run-time
High staff learning rate
Individual UI settings for standard operations
Lowering of demands for staff qualification
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