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Telecom Startups

Automate, integrate, and digitalize your business processes with Hydra's flexible, open OSS/BSS solution and services
Hydra provides the complete OSS/BSS platform to resolve all the challenges a multiservice telecom provider has to deal in with terms of billing processing and delivering services

What challenges are you facing?

  • Need to overtake competitors quickly
    • Time-to-market is essential
    • Flexible and futureproof solution is needed
    • No time and resources for in-house development
  • Limited budget
    • Cost-effective solution is required
    • Ability to start with MVP and add other OSS/BSS components later
    • Need for best practices
    • Pay-as-you-grow licensing model necessary
  • Need for best practices
    • Out-of-the box marketing features are needed: promotions, bundles, flexible charging schemes, etc.
    • No self-care
  • Manual business processes
    • Manual provisioning
    • Limited or missing self-care portal

Create New Offers Quickly and Market Them Efficiently

New Products
  • Introduce triple play and quad play bundles: data+TV/OTT+telephony+mobile
  • Billing System Software for ISP and Telco
  • Plans with quotas / FUP
  • Quota extension
  • Plans with time intervals
Marketing Tools
  • Paid extras
  • Contract plans
  • Individual offers
  • Limited time offers
Self-Care Portal
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  • Subscription management
  • Online payments
  • Recurring payments with credit card
  • Recurring payments with Direct Debit
  • Download of invoices
  • Troubleshooting

Streamline and Automate Your Business Processes

Streamline and Automate Your Business Processes

  • End-to-End Automation
    • From lead to cash
    • Orchestration of all OSS/BSS components
    • Online activation of new customer
    • Non-linear workflow
    • Mixing of human steps with automated steps
    • Watching and scheduling of your technicians
  • Easy to Change
    • BPMN 2.0 compatible visual process editor
    • Rapid web form builder
    • Collection of Process Metrics
    • Multiple versions of the same BP working simultaneously
    • Step-by-step process execution wizard
    • Tailor-made interfaces for your specific process
  • Paperless Processes
    • Issuance of electronic work orders in technician's mobile app
    • Collection of e-signature from customers
    • Same day customer connection
    • QA of field works using photos
  • Best Practices Library
    • Huge experience of implementing BPs for wired and wireless ISPs.
    • Collection of best practices from our customers: new customer connection, price plan upgrade, technology upgrade (FTTB→GPON, WiMAX→LTE, Wireless→Wired), contract renewal, and automated dunning.
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Recommended OSS/BSS Components

Billing System
Rating, charging, invoicing, payments
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Hydra OMS
BP automation, embeddable widgets for CRM and Helpdesk, order database
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Hydra FSM
Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points (incentive program)
Learn more ›
Product Catalog
Products, plans, services, discounts, bundles & promos
Learn more ›
Provisioning & Mediation
Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms
Learn more ›

How We Resolve Your Challenges

Data import to Hydra Billing
Integration between Provisioning and Network (BRAS, NMS, ACS…)
Process automation based on best practices of industry leaders
Why Hydra
We bet you 10-to-1 that Hydra Billing System for ISP and telecommunication companies addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.
Hydra has all the benefits of an out-of-box solution:
Pre-integrated popular equipment, software and services
Ready-to-use price plans
Standard marketing automation solutions
Hydra flexibly adapts to the specifics of your business:
Changing of business logic at run-time
High staff learning rate
Individual UI settings for standard operations
Lowering of demands for staff qualification
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