Automate, integrate, and digitalize your business processes with Hydra's flexible, open OSS/BSS solution and services

Telecom Startups

Hydra provides the complete OSS/BSS platform to resolve all the challenges a multiservice telecom provider has to deal in with terms of billing processing and delivering services

What challenges are you facing?

Need to overtake competitors quickly
- Time-to-market is essential
- Flexible and futureproof solution is needed
- No time and resources for in-house development
Limited budget
- Cost-effective solution is required
- Ability to start with MVP and add other OSS/BSS components later
- Need for best practices
- Pay-as-you-grow licensing model necessary
Need for best practices
- Out-of-the box marketing features are needed: promotions, bundles, flexible charging schemes, etc.
- No self-care
Manual business processes
- Manual provisioning
- Limited or missing self-care portal

Create New Offers Quickly and Market Them Efficiently

New Products

Introduce triple play and quad play bundles: data+TV/OTT+telephony+mobile
Billing System Software for ISP and Telco
Plans with quotas / FUP
Quota extension
Plans with time intervals

Marketing Tools

Paid extras
Contract plans
Individual offers
Limited time offers

Self-Care Portal

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Subscription management
Online payments
Recurring payments with credit card
Recurring payments with Direct Debit
Download of invoices
Troubleshooting

Streamline and Automate Your Business Processes

End-to-End Automation
- From lead to cash
- Orchestration of all OSS/BSS components
- Online activation of new customer
- Non-linear workflow
- Mixing of human steps with automated steps
- Watching and scheduling of your technicians
Easy to Change
- BPMN 2.0 compatible visual process editor
- Rapid web form builder
- Collection of Process Metrics
- Multiple versions of the same BP working simultaneously
- Step-by-step process execution wizard
- Tailor-made interfaces for your specific process
Paperless Processes
- Issuance of electronic work orders in technician's mobile app
- Collection of e-signature from customers
- Same day customer connection
- QA of field works using photos
Best Practices Library
- Huge experience of implementing BPs for wired and wireless ISPs.
- Collection of best practices from our customers: new customer connection, price plan upgrade, technology upgrade (FTTB→GPON, WiMAX→LTE, Wireless→Wired), contract renewal, and automated dunning.

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Recommended OSS/BSS Components

Billing System

Rating, charging, invoicing, payments

Hydra OMS

BP automation, embeddable widgets for CRM and Helpdesk, order database

Hydra FSM

Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points (incentive program)

Product Catalog

Products, plans, services, discounts, bundles & promos

Provisioning & Mediation

Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms

How We Resolve Your Challenges

Data import to Hydra Billing

Integration between Provisioning and Network (BRAS, NMS, ACS…)

Process automation based on best practices of industry leaders

Why Hydra

We bet you 10-to-1 that Hydra Billing System for ISP and telecommunication companies addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.

Hydra has all the benefits of an out-of-box solution:

Pre-integrated popular equipment, software and services

Ready-to-use price plans

Standard marketing automation solutions

Hydra flexibly adapts to the specifics of your business:

Changing of business logic at run-time

High staff learning rate

Individual UI settings for standard operations

Lowering of demands for staff qualification

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