Create New Offers Quickly and Market Them Efficiently
New Products
Introduce triple play and quad play bundles: data+TV/OTT+telephony+mobile
Billing System Software for ISP and Telco
Plans with quotas / FUP
Quota extension
Plans with time intervals
Marketing Tools
Paid extras
Contract plans
Individual offers
Limited time offers
Self-Care Portal
Subscription management
Online payments
Recurring payments with credit card
Recurring payments with Direct Debit
Download of invoices
Troubleshooting
Streamline and Automate Your Business Processes
End-to-End Automation
From lead to cash
Orchestration of all OSS/BSS components
Online activation of new customer
Non-linear workflow
Mixing of human steps with automated steps
Watching and scheduling of your technicians
Easy to Change
BPMN 2.0 compatible visual process editor
Rapid web form builder
Collection of process metrics
Multiple versions of the same process working simultaneously
Step-by-step process execution wizard
Tailor-made interfaces for your specific process
Paperless Processes
Issuance of electronic work orders in technician's mobile app
Collection of e-signature from customers
Same day customer connection
QA of field works using photos
Best Practices Library
Huge experience of implementing business processes for wired and wireless ISPs.
Collection of best practices from our customers: new customer connection, price plan upgrade, technology upgrade (FTTB→GPON, WiMAX→LTE, Wireless→Wired), contract renewal, and automated dunning.
Integration between Provisioning and Network (BRAS, NMS, ACS)
Process automation based on BPM / ESB
IT architecture consulting
Our Customers
Hydra ISP Billing & Management Products have been successfully used by more than 320+ telecommunication companies and service providers in 24 countries around the world since 2007
Why Hydra
We bet you 10-to-1 that Hydra Billing System for ISP and telecommunication companies addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.
Hydra has all the benefits of an out-of-box solution:
Ready-to-use price plans
Standard marketing automation solutions
Pre-integrated popular equipment, software and services
Hydra flexibly adapts to the specifics of your business: