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What challenges are you facing?
Unable to introduce new services- Slow time-to-market
- Monolithic legacy system or set of non-integrated systems
- High risks
- Limited resources for in-house development
- Missing RADIUS server / DIAMETER support
- Inflexible provisioning
- Missing API integration
Manual business processes- Missing automation and management system
- No self-care
Suffering partners- No partner portal
- Manual or inflexible partner processes
Create New Offers Quickly and Market Them Efficiently
New Products
- Introduce triple play and quad play bundles: data+TV/OTT+telephony+mobile
- Billing System Software for ISP and Telco
- Plans with quotas / FUP
- Quota extension
- Plans with time intervals
Marketing Tools
- Paid extras
- Contract plans
- Individual offers
- Limited time offers
Self-Care Portal
Watch video >
- Subscription management
- Online payments
- Recurring payments with credit card
- Recurring payments with Direct Debit
- Download of invoices
- Troubleshooting
Streamline and Automate Your Business Processes
- End-to-End Automation
- From lead to cash
- Orchestration of all OSS/BSS components
- Online activation of new customer
- Non-linear workflow
- Mixing of human steps with automated steps
- Watching and scheduling of your technicians
- Easy to Change
- BPMN 2.0 compatible visual process editor
- Rapid web form builder
- Collection of process metrics
- Multiple versions of the same process working simultaneously
- Step-by-step process execution wizard
- Tailor-made interfaces for your specific process
- Paperless Processes
- Issuance of electronic work orders in technician's mobile app
- Collection of e-signature from customers
- Same day customer connection
- QA of field works using photos
- Best Practices Library
- Huge experience of implementing business processes for wired and wireless ISPs.
- Collection of best practices from our customers: new customer connection, price plan upgrade, technology upgrade (FTTB→GPON, WiMAX→LTE, Wireless→Wired), contract renewal, and automated dunning.
Watch a video about some of Hydra's main features
Recommended OSS/BSS Components
Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points (incentive program)
Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms
How We Resolve Your Challenges
Data migration to Hydra Billing
Integration between Provisioning and Network (BRAS, NMS, ACS)
Process automation based on BPM / ESB
IT architecture consulting
Our Customers
Hydra ISP Billing & Management Products have been successfully used by more than 320+ telecommunication companies and service providers in 24 countries around the world since 2007
Why Hydra
We bet you 10-to-1 that Hydra Billing System for ISP and telecommunication companies addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.
Hydra has all the benefits of an out-of-box solution:
Pre-integrated popular equipment, software and services
Ready-to-use price plans
Standard marketing automation solutions
Hydra flexibly adapts to the specifics of your business:
Changing of business logic at run-time
High staff learning rate
Individual UI settings for standard operations
Lowering of demands for staff qualification
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