WhatsApp Book Presentation ›

Telcos and Multiservice ISP Software

Automate, integrate, and digitalize
your business processes with
Hydra’s flexible, open OSS/BSS
solution and services.
Try Free Demo ›

What challenges are you facing?

  • Unable to introduce new services
    • Slow time-to-market
    • Monolithic legacy system or set of non-integrated systems
    • High risks
    • Limited resources for in-house development
  • Unable to integrate current billing system with network equipment
  • Manual business processes
    • Missing automation and management system
    • No self-care
  • Suffering partners
    • No partner portal
    • Manual or inflexible partner processes

Create New Offers Quickly and Market Them Efficiently

  • New Products
    • Introduce triple play and quad play bundles: data+TV/OTT+telephony+mobile
    • Billing System Software for ISP and Telco
    • Plans with quotas / FUP
    • Quota extension
    • Plans with time intervals
  • Marketing Tools
    • Paid extras
    • Contract plans
    • Individual offers
    • Limited time offers
  • Self-Care Portal
    • Subscription management
    • Online payments
    • Recurring payments with credit card
    • Recurring payments with Direct Debit
    • Download of invoices
    • Troubleshooting

Streamline and Automate Your Business Processes

  • End-to-End Automation
    • From lead to cash
    • Orchestration of all OSS/BSS components
    • Online activation of new customer
    • Non-linear workflow
    • Mixing of human steps with automated steps
    • Watching and scheduling of your technicians
  • Easy to Change
    • BPMN 2.0 compatible visual process editor
    • Rapid web form builder
    • Collection of process metrics
    • Multiple versions of the same process working simultaneously
    • Step-by-step process execution wizard
    • Tailor-made interfaces for your specific process
  • Paperless Processes
    • Issuance of electronic work orders in technician's mobile app
    • Collection of e-signature from customers
    • Same day customer connection
    • QA of field works using photos
  • Best Practices Library
    • Huge experience of implementing business processes for wired and wireless ISPs.
    • Collection of best practices from our customers: new customer connection, price plan upgrade, technology upgrade (FTTB→GPON, WiMAX→LTE, Wireless→Wired), contract renewal, and automated dunning.
Try Free Demo Version
Try Free Demo ›
Ask a Question ›

Recommended OSS/BSS Components

Billing System
Rating, charging, invoicing, payments
Learn more ›
Hydra OMS
BP automation, embeddable widgets for CRM and Helpdesk, order database
Learn more ›
Hydra FSM
Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points (incentive program)
Learn more ›
Product Catalog
Products, plans, services, discounts, bundles & promos
Learn more ›
Provisioning & Mediation
Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms
Learn more ›

How We Resolve Your Challenges

  • Data migration to Hydra Billing
  • Integration between Provisioning and Network (BRAS, NMS, ACS)
  • Process automation based on BPM / ESB
  • IT architecture consulting

Our Customers

Hydra ISP Billing & Management Products have been successfully used by more than 320+ telecommunication companies and service providers in 24 countries around the world since 2007
Why Hydra
We bet you 10-to-1 that Hydra Billing System for ISP and telecommunication companies addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.
Hydra has all the benefits of an out-of-box solution:
Ready-to-use price plans
Standard marketing automation solutions
Pre-integrated popular equipment, software and services
Hydra flexibly adapts to the specifics of your business:
Changing of business logic at run-time
High staff learning rate
Individual UI settings for standard operations
Lowering of demands for staff qualification
Get Free Demo Access