Telcos and Multiservice Telecom Providers

Automate, integrate, and digitalize your business processes with Hydra's flexible, open OSS/BSS solution and services
Hydra provides the complete OSS/BSS platform to resolve all the challenges a multiservice telecom provider has to deal with in terms of billing and delivering services
Telcos and Multiservice ISPs Solutions

What challenges are you facing?

Unable to introduce new services
  • Slow time-to-market
  • Monolithic legacy system or set of non-integrated systems
  • High risks
  • Limited resources for in-house development
Unable to integrate current billing system with network equipment
  • Missing RADIUS / DIAMETER support
  • Inflexible provisioning\
  • Missing API integration
Manual business processes
  • Missing automation
  • No self-care
Suffering partners
  • No partner portal
  • Manual or inflexible partner processes

Create New Offers Quickly and Market Them Efficiently

Self-Care Portal

Subscription management
Online payments
Recurring payments with credit card
Recurring payments with Direct Debit
Download of invoices

Marketing Tools

Paid extras
Contract plans
Individual offers
Limited time offers

New Products

Introduce triple play and quad play bundles: data+TV/OTT+telephony+mobile
Plans with quotas / FUP
Quota extension
Plans with time intervals

Streamline and Automate Your Business Processes

End-to-End Automation
  • From lead to cash
  • Orchestration of all OSS/BSS components
  • Online activation of new customer
  • Non-linear workflow
  • Mixing of human steps with automated steps
  • Watching and scheduling of your technicians
Easy to Change
  • BPMN 2.0 compatible visual process editor
  • Rapid web form builder
  • Collection of Process Metrics
  • Multiple versions of the same BP working simultaneously
  • Step-by-step process execution wizard
  • Tailor-made interfaces for your specific process
Paperless Processes
  • Issuance of electronic work orders in technician's mobile app
  • Collection of e-signature from customers
  • Same day customer connection
  • QA of field works using photos
Best Practices Library
  • Huge experience of implementing BPs for wired and wireless ISPs.
  • Collection of best practices from our customers: new customer connection, price plan upgrade, technology upgrade (FTTB→GPON, WiMAX→LTE, Wireless→Wired), contract renewal, and automated dunning.
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Recommended OSS/BSS Components

Hydra FSM

Mobile app for field technicians: electronic work orders, e-signature, GPS tracking, bonus points

Product Catalog

Products, plans, services, discounts, bundles & promos

Provisioning & Mediation

Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms

Billing System

Rating, charging, invoicing, payments

Hydra OMS

BP automation, embeddable widgets for CRM and Helpdesk, order database
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How We Resolve Your Challenges

Data migration to Hydra Billing
Integration between Provisioning and Network (BRAS, NMS, ACS)
Process automation based on BPM / ESB
IT architecture consulting
Why Hydra
We bet you 10-to-1 that Hydra Billing System addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.
Hydra has all the benefits of an out-of-box solution:
Ready-to-use price plans
Standard marketing automation solutions
Pre-integrated popular equipment, software and services
Hydra flexibly adapts to the specifics of your business:
Changing of business logic at run-time
High staff learning rate
Individual UI settings for standard operations
Lowering of demands for staff qualification
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