Subscription-Based Businesses

Streamline your services with Hydra's customizable billing and automation platform
Hydra provides a complete suite for automated service provider rating and charging, invoicing, payments, service delivery, and customer/partner reconciliation

What challenges are you facing?

  • Difficult to introduce new service
    • High Time-to-Market for new services
    • Limited resources for in-house development
    • Monolithic legacy system or set of non-integrated systems
    • High risks of missing opportunity window
  • Obsolete legacy billing system
    • No support for diverse billing scenarios
    • Difficult to integrate with new service delivery platforms
    • Missing API
    • Inflexible provisioning
    • No marketing automation
  • Manual business processes
    • Human factor affects quality of services
    • Manual operations require a lot of man-hours per customer
    • Long and complicated training for new employees
    • Implementing changes to the process requires too much effort
  • Suffering partners
    • Partners unable to track their commission earnings in real time
    • Obscure reconciliation reports and procedures
    • Manual or inflexible partner-related business processes

Create and Deliver New Products Quickly

  • New Products
    • Introduce new services quickly
    • Plans with usage quotas and time intervals
    • Flexible charging scheme
    • Billing system software
  • Marketing Tools
    • Paid extras (VAS)
    • Segment-based pricing mechanism
    • Bundled plans
    • Limited time offers
    • Discounts and promotions
  • Self-Care Portal
    • Subscription management
    • Self-registration support
    • Online payments
    • Recurring payments with credit cards and Direct Debit
    • Download of invoices
    • Troubleshooting
  • Partner Care
    • Partner's wallet support
    • Real-time or daily commission crediting to partner's wallets
    • Deposit tracking
    • Full API for integratio

Streamline and Automate Your Business Processes

Streamline and Automate Your Business Processes

  • End-to-End Automation
    • From lead to cash processes
    • Orchestration of all software modules: billing system, CRM, helpdesk, ERP
    • Self-registration and online activation of a new customer
    • Non-linear workflow support with branches, SLA timers and escalation support
    • Mixing of human steps with automated steps
  • Easy to Change
    • BPMN 2.0 compatible visual process editor
    • Rapid web form builder
    • Collection of Process Metrics during runtime of the process
    • Multiple versions of the same BP working simultaneously
    • Step-by-step process execution wizard
    • Tailor-made interfaces for your specific process
  • Best Practices Library
    • Experience of implementing BPs for marketplaces in different industries
    • Collection and generalization of best practices from our customers: new customer onboarding including self-onboarding, price plan upgrade, automated payment collection and dunning, and reseller automation
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Recommended OSS/BSS Components

Billing System
Rating, charging, invoicing, payments
Hydra OMS
BP automation, embeddable widgets for CRM and Helpdesk, order database
Support your customers and partners: ticket creation, tracking, escalation and resolving.
Product Catalog
Products, plans, services, discounts, bundles & promos
Provisioning & Mediation
Integrations with BRAS, EPC, softswitches, OTT services, IPTV middleware, IoT platforms

How We Resolve Your Challenges

  • Data migration to Hydra Billing
  • Integration between Provisioning and your service delivery platform
  • Process automation based on Hydra OMS
  • Basic IT architecture consulting
Why Hydra
We bet you 10-to-1 that Hydra Billing System addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every complaint our customers present with.
Hydra has all the benefits of an out-of-box solution:
Ready-to-use price plans
Standard marketing automation solutions
Pre-integrated popular equipment, software and services
Hydra flexibly adapts to the specifics of your business:
Changing of business logic at run-time
High staff learning rate
Individual UI settings for standard operations
Lowering of demands for staff qualification
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