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Billing & Automation Software for Service Providers
OSS/BSS suite for Telecom and subscription-based businesses.
Automate your business processes with flexible, extensible platform.
Earn extra revenue with marketing personalization and automation.
Reduce time-to-market with built-in tools and versatile provisioning.
Billing & Automation Software for Service Providers
OSS/BSS suite for Telecom and subscription-based businesses.
Automate your business processes with flexible, extensible platform.
Earn extra revenue with marketing personalization and automation.
Reduce time-to-market with built-in tools and versatile provisioning.
We Offer Open Tech Solutions
Hydra OMS
Оpen source Order Management and business process automation core.
Replacing components
Each OSS/BSS component is replaceable.
Source code billing
More than 50% of Hydra Billing comes with source code.
Open database
Open and documented database structure.
Full and documented
Full and documented API.
A Pre-Integrated Yet Flexible OSS/BSS Platform
Hydra OMS
Hydra Billing
Helpdesk
CRM
Your Module
Hydra FSM
Hydra FSM is a field service management software.

It is a mobile app which manages your field technicians allowing you to:

• Track the location of field employees
• Send work orders to employees' smartphones and tablets
• Receive photo reports for performing remote QA
• Prevent misuse of working time and expensive tools
• Collect e-signature from the customer
Customer Onboarding
Each business process is described as a graphical BPMN 2.0 diagram. We have huge experience implementing processes and collecting best practices mainly for the telecom industry
Add New Service
Contract Renewal
New Customer Address
Your Custom Process
You can easily add your own automation or integration by creating a new business process or update the existing one
Upgrade Subscription
Hydra OMS is a heart of the whole OSS/BSS solution.

It is an order management system which integrates the components between each other and provides end-to-end business process automation. Also Hydra OMS is our contribution to the open source software. It is free and distributed under the Apache license.
Hydra Billing is a billing system
working at ISPs, telcos and digital service providers around the globe having up to millions of subscribers.

It is packed with all essential modules:

• Product Catalog
• Invoicing
• Provisioning & AAA
• Mediation
• Payment Gateway
• Tons of marketing automation features
• Full API and open database structure
Hydra FSM is a field service management software. It is a mobile app which manages your field technicians allowing you to:

It is packed with all essential modules:

• Track the location of field employees
• Send work orders to employees' smartphones and tablets
• Receive photo reports for performing remote QA
• Prevent misuse of working time and expensive tools
• Collect e-signature from the customer
Hydra OSS/BSS Suite comprises a helpdesk module for customer tech support and resolving equipment issues.
We provide a pre-integrated open-source CRM system which helps fully automate and optimize your customer service processes.
Hydra OMS Widget
Runs business processes without need to switch between browser tabs. Employees don't need to be trained to use several apps for their work — just one.
OMS Plugin
Billing widget
Billing widget shows customer account balance, subscriptions and detailed usage and charges. It eliminates the need to go to Hydra Billing each time you want to obtain this information.
Hydra OMS
Hydra Billing is a billing system working at ISPs, telcos and digital service providers around the globe having up to millions of subscribers.
Hydra Billing is a billing system
working at ISPs, telcos and digital service providers around the globe having up to millions of subscribers.

It is packed with all essential modules:

• Product Catalog
• Invoicing
• Provisioning & AAA
• Mediation
• Payment Gateway
• Tons of marketing automation features
• Full API and open database structure
Hydra Billing
OMS Widget
Customer Onboarding
Your Custom Process
Upgrade Subscription
Contract Renewal
New Customer Address
Add New Service
Hydra Billing is a billing system
working at ISPs, telcos and digital service providers around the globe having up to millions of subscribers.

It is packed with all essential modules:

• Product Catalog
• Invoicing
• Provisioning & AAA
• Mediation
• Payment Gateway
• Tons of marketing automation features
• Full API and open database structure
CRM
OMS Widget
Hydra Billing is a billing system
working at ISPs, telcos and digital service providers around the globe having up to millions of subscribers.

It is packed with all essential modules:

• Product Catalog
• Invoicing
• Provisioning & AAA
• Mediation
• Payment Gateway
• Tons of marketing automation features
• Full API and open database structure
Hydra FSM
OMS Plugin
Hydra Billing is a billing system
working at ISPs, telcos and digital service providers around the globe having up to millions of subscribers.

It is packed with all essential modules:

• Product Catalog
• Invoicing
• Provisioning & AAA
• Mediation
• Payment Gateway
• Tons of marketing automation features
• Full API and open database structure
Billing Widget
Helpdesk
OMS Widget
Billing Widget
Your Module
OMS Widget
A Pre-Integrated Yet Flexible OSS/BSS Platform
All benefits of a ready-to-use out-of-box solution + The incredible flexibility of a custom solution
Each business process is described as a graphical BPMN 2.0 diagram. We have huge experience implementing processes and collecting best practices mainly for the telecom industry
You can easily add your own automation or integration by creating a new business process or update the existing one
Digital Transformation with Hydra: Industry Solutions
Telecommunications
We provide the end-to-end OSS/BSS Suite for business process automation of ISP and Telco service providers. Hydra OSS/BSS enables businesses to grow their process maturity, reduce costs and escalate sales.
Service Marketplaces
Hydra provides a complete suite for service marketplaces automating payments, service delivery and reconciliation with customers and partners.
Custom Billing Solutions
Hydra Billing System is perfect for subscription-based businesses like IT outsourcing and digital service providers to automate their billing, payment collection and renewal processes.
Consulting
and Support Services
Since 2007, we have been specializing in business processes automation of ISPs and digital service providers of various sizes: from thousands to millions of subscribers.

We collect best practices from hundreds of our customers around the globe, implement them in our products and are happy to share them.

Our services will help you streamline your business processes, optimize costs, and improve your customer service quality.
Automation services:
Customer Care & Self-Care, Resellers' Operations, Field Service Operations.
Product-related services:
Implementation, Integration, Tech Support, Training.
IT consulting services:
IT consulting services: OSS/BSS, Enterprise IT Architecture, BPMS, ESB.
Our Services to optimize your processes:
Try Free Demo Version
Ask a Question
Ask a Question
Our Customers
Hydra Products have been successfully used by more than 170+ telecommunication companies and service providers in 20 countries around the world since 2007.
Check out the latest posts on our blog:
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