Technical availability check, due diligence / KYC, data enrichment, field service automation. Self-registration.
Improve the quality of customer-facing processes
New Customer Connection and Onboarding
Monthly Billing Cycle
Invoice sending, ERP integration.
Subscription Upgrade and Management
Price plan upgrade, VAS subsctiption, contract renewal, contract termination. Self-Care.
Debt collection and write-off, reminders, letters.
CPE Replacement / Maintenance
Diagnostics, Self-Care, field service, Warehouse integration.