Hydra Billing System
Launch New Convergent Services and Reduce Time-to-Market
Hydra's Revenue Generating Features
Rating, Charging and Billing
  • Versatile rating engine rates usage events for any telecom and digital services: broadband, TV, OTT, subscription based services, telephony, IoT, and more.
  • Realtime prepaid and postpaid charging and provisioning schemes: Hydra keeps subscriber account balance always up-to-date and sends connection and disconnection messages to the Provisioning module immediately.
  • Fully customizable templates of tax and pro forma invoices and credit notes.
    • Automated invoices printing and sending.
    Marketing Pricing Tools
    • Fixed and Flexible Bundled Plans
    • Customer base segmentation
    • Loyalty programs
    • Discounts and promos
    • Flexible charging schemes
    • Individual price plans
    • Dynamic price changes
    Provisioning and Mediation
    Provisioning module manages customer's access to provider's services through various equipment or software platforms.

    Mediation engine preprocesses usage data (CDR and UDR) for any telecom and subscription-based service. Individual and bulk processing of usage data easily handles the load generated by hundreds of thousands and millions of subscribers.

    Provisioning features:
    • Vendor agnostic: integrates seamlessly with any hardware and software platform
    • Supports time intervals, child profiles, profiles based on service status for customer and equipment
    • CPE authentication and authorization through own AAA & DHCP servers
    • Tracks both CPE and provider equipment down to port
    • All sorts of addresses (MAC, IPv4, IPv6, VLAN, IMSI, PON Serial...)
    • All payment methods existing on Earth: credit cards, direct debit, cash, vouchers, wire transfers with automated recognition, and more.
    • Recurring payments (saved credit card and direct debit details): better customer experience, less past due invoices, easier to up-sell, harder to churn.
    • Temporary and permanent credit limits for better customer onboarding and loyalty.
    • Multi-currency: payments accepted in any currency.
    Confused about how Hydra Billing works? Book a live presentation with our sales reps!
    Subscriber Self-Care
    Even with default settings, a Self-Care Portal allows your customers to solve many tasks on their own without calling tech support:

    • change price plans,
    • manage subscription to services,
    • pay for services,
    • set recurring payment from credit card,
    • track account balance,
    • download invoices in PDF, and
    • order detailed descriptions of payments and provided services.
    Automated Customer Care for Your Partners
    • New partner onboarding
    • Access isolation: partner is able to view only the customers assigned to them.
    • Payment acceptance by partners
    • Automated online commission reconciliation between you and your partners.
    • Subscription management and troubleshooting of customers assigned to your partners:
    • Manage services
    • View subscriber account data
    • Process customer requests and tickets
    • Build reports
    Reports and Analytics
    Hydra will render your reports straightforward and transparent for making efficient, strategic decisions.
    • Reports constructor
    • Custom reports
    • Custom reports templates
    • Manager's dashboard
    • Preset reports
    Reliability and Security
    Adjustable permissions and roles
    Hot standby database
    Revenue Assurance and Fraud Prevention
    Autonomous AAA/RADIUS server
    Business Processes Automation
    Automate your order execution flow
    Hydra OMS uses BPM engine that performs all the business tasks. Modify any business process on the fly — the changes come in effect immediately for all new orders.
    Build powerful business process models
    Design your business processes with ISO standardized BPMN 2.0 compatible visual editor. Set up SLA escalation notifications, branches and conditions for your process flow and integrate other software via API.
    Provide your employees with a user-friendly order execution wizard
    The sweetest Hydra's feature is the configurable Process Execution Wizard. Your employees do not need to remember all the monstrous process schemes. They just launch the wizard, input necessary data (with configurable context suggestions) and press the Next button.
    Check out the Hydra Billing System Datasheet to learn how it works technically.
    Billing Solutions for Any Service Provider
    Explore Hydra Billing Features for Free
    We bet you 10-to-1 that Hydra Billing System addresses all the challenges you face when launching a new product or connecting new equipment. We have enriched Hydra with a solution to every pain point our customers come with.

    Hydra have all the benefits of an out-of-box solution:
    • pre-integrated popular equipment, software and services;
    • ready-to-use price plans;
    • standard marketing automation solutions.
    Hydra flexibly adapts to the specifics of your business:
    • individual UI settings for standard operations;
    • changing business logic at run-time;
    • high staff learning rate;
    • lower demands to staff qualification.
    Your phone
    Customer Success Stories
    See Related Posts on Hydra's Blog
    Made on